Operations readiness checklist

Can you produce a current organizational chart, even if it has one name on it?

Is every recurring task documented well enough that someone else could run it this week?

Do you know your true cost per unit of work, including your own time?

Are contracts, insurance, and licensing current and stored where you can find them in two minutes?

Does every client know what happens next in their engagement without having to ask?

If you answered no more than twice, strengthen operations before adding volume.